SHIPPING & RETURNS
SHIPPING
We ship globally.
*All shipping times are once the prints are printed, framed and shipped. This is typically 1-3 days.*
Please scroll down to find the detailed delivery information for your region.
UK 🇬🇧 and Northern Ireland
- FREE Standard Untracked Shipping (5-7 days)
- £4.50 Standard Tracked Shipping (3-5 days)
- £9.50 Express Tracked Shipping (2-4 days)
EU 🇪🇺 Tracked 3-7 Days - *Flat shipping rate of €11.95 EUR
USA 🇺🇸 Tracked 3-7 Days - *Flat shipping rate of $10
AUS 🇦🇺 Tracked 3-7 Days - *Flat shipping rate of £10
*Our flat shipping rate for Australia uses live currency conversions from UK sterling.
*ROW please see below about import charges.
We have a network of print studios in the UK, Europe, Australia, and the USA, so we print and frame as near you as possible.
We use trusted postal and courier partners, so you can be safe in the knowledge that your print will arrive in perfect condition.
However, we're only human, and accidents happen, so please contact us immediately if something goes wrong.
As a small business, we have tried to make the process easy.
If you have any questions, please get in touch with us at: hello@beachhouseart.co.uk
UK and Northern Ireland
We offer FREE Standard UK shipping for all orders and then tracked and express options. This includes the Isle if Wight and The Highlands and Islands.
Estimated Delivery Times:
Un-framed prints: 5-7 business days
Framed prints: 5-10 business days
EU
We have a printer and framer in the EU.
We offer a flat rate of £10 for tracked shipping. This price is converted live from UK Sterling.
Your order will ship from the EU from our European printer and framer in Amsterdam, meaning you won't pay import duty.
Estimated Delivery Times:
Un-framed prints: 3-7 business days
Framed prints: 3-10 business days
USA
We offer a flat rate of $10 for tracked shipping.
Your order will ship from the USA, meaning you won't pay import duty.
Our printers and framers are based in the US and ship directly to you in the USA. So there is no need for shipping art from the UK to US.
Estimated Delivery Times:
Un-framed prints: 3-7 business days
Framed prints: 3-10 business days
Australia
We offer a flat rate of £10 for tracked shipping.
This price is converted live from UK Sterling.
Your order will ship from our Australian printer and framer, meaning you won't pay import duty.
Estimated Delivery Times:
Un-framed prints: 3-7 business days
Framed prints: 3-10 business days
Rest of the World
Channel Island is charged a flat rate of £5.95 for shipping.
For the rest of the world your shipping price is calculated at the checkout.
We have printing labs in the UK, USA, EU and Australia. It is most likely that your order will ship from the UK, but if you need to be sure, please get in touch with us BEFORE ordering to check.
IMPORT CHARGES for the ROW can be expensive. The customer is responsible for finding out what import charges they may incur. If your order is returned due to non-payment, you will need to pay postage charges for it to be sent out again.
We cannot offer returns or refunds as a small business if you do not collect or pay your charges.
Please add products to your basket/cart for an accurate shipping cost (this does not display import charges)
Estimated Delivery Times:
Un-framed prints: 7-21 business days
Framed prints: 10-21 business days
Returns
Production starts typically within an hour of you placing the order. We don't carry any stock as all our orders are printed and framed to order.
So it is really helpful if you email us as soon as you notice a mistake or change your mind.
If you are not 100% satisfied with your art prints or framed art item/s, or your order arrived damaged in transit, please hold onto all packaging and reply to your order email for assistance or email hello@beachhouseart.co.uk and pop your order number in the subject bar.
We offer a 100% satisfaction guarantee, and will make the refund, return or exchange process as easy as possible for you. We will always help and offer replacements or refunds.
If there is any damage to your print, we guarantee to reprint and send you a replacement piece of art as quickly as possible.
Please include photographs of the damage and photos of the packaging. We have to provide these to the courier to make a claim.
Please note that returns are to be sent back at the purchasers cost.
Cancellations
If you realise you have made an error, please reply to your order email immediately. We print to order and try to start orders as soon as possible, so a quick cancellation really helps.
Gifting
All orders are shipped without branding or invoices, so if you purchase the artwork as a gift, the gift recipient will not see pricing. We have made this a company policy, as we sell to a lot of interior designers and shops, so we are afraid we can't offer messages with the prints.
CHECK OUT OUR BLOG
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Set of Three Shellfish Art Prints | Set of Prints Perfect For The Kitchen - Unframed
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Set of Three Shell Paintings | Set of Shell Prints - Unframed
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Indigo Seaweed Print | Seaweed Art (Sea Oak) - Unframed
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Indigo Seaweed Print | Seaweed Painting (Stalked Leaf Bearer) - Unframed
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Set of 3 Indigo Seaweed Paintings | Seaweed Art Prints - Unframed
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Lobster Print | Kitchen Wall Art | Lobster Art - Unframed
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Blue and White Striped Beach Umbrellas Painting - Unframed
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